Privacy Policy

1. Introduction

KhaaoNow ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website, mobile application, and related services.

2. Information We Collect

We collect information in the following ways:

• Account Information: Name, email address, phone number, date of birth, and address
• Payment Information: Credit/debit card details, UPI IDs, and transaction history
• Location Data: GPS coordinates and delivery address information
• Device Information: Device type, operating system, browser type, and IP address
• Usage Data: Pages visited, time spent, clicks, and search queries
• Communication Data: Messages, feedback, and customer support interactions

3. How We Use Your Information

We use the collected information for:

• Processing and fulfilling your orders
• Providing customer support and resolving disputes
• Sending promotional offers and updates (with your consent)
• Improving our platform and services
• Detecting and preventing fraud and unauthorized access
• Complying with legal obligations
• Analyzing user behavior and trends
• Personalizing your experience

4. Data Sharing & Disclosure

We may share your information with:

• Restaurants: Order details and delivery address
• Delivery Partners: Name, phone number, and delivery address
• Payment Processors: Payment information for transaction processing
• Service Providers: Third-party vendors assisting with platform operations
• Legal Authorities: When required by law or to protect our rights

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement industry-standard security measures to protect your information, including SSL encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience, remember your preferences, and analyze platform usage. You can control cookie settings through your browser, but disabling cookies may affect platform functionality.

7. Your Rights & Choices

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent at any time
• Request data portability

To exercise these rights, contact us at connect.khaaonow@gmail.com.

8. Children's Privacy

KhaaoNow is not intended for children under 18 years old. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete such information and terminate the child's account.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before providing any information.

10. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You can request deletion of your account and associated data at any time, subject to legal retention requirements.

11. Policy Updates

We may update this Privacy Policy periodically. Changes will be effective immediately upon posting to the platform. Your continued use of KhaaoNow constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related questions or concerns, please contact us: